How to denounce suspicious messages at lookouts

If you have received a suspicious message, fraudulent or that violates the lookouts, you can report it so that our team will take appropriate measures.

What is considered a suspicious message?

• Attempts at fraud or blow (money requests, fake job offers, phishing)
• Suspicious or malicious links that may compromise your safety
• Harassment, threats or offensive language
• Spam or excessive and unquestioned messages
• Inappropriate requests for personal information (bank data, passwords, documents)

Report directly on the platform

• Access the conversation where the suspicious message was sent
• Press and hold (mobile) or click the three points (⋮) next to the message (desktop)
• Select the "Denounce Message" option
• Choose the reason for the complaint (fraud, harassment, spam, etc.)
• (Optional) Add additional details to help with the analysis
• Confirm and send the complaint

What happens after the complaint?

• Team Analysis: Our team will review the complaint and check if the message violates the platform guidelines
• Security measures: Depending on gravity, the user may be warned, suspended or banned
• User Block: You can block the sender so as not to receive more messages from it

Mirantes is committed to protecting its users from fraud and abusive messages.